Ficosota Puts Customer Service First with Demand Solutions
Headquartered in Sofia, Bulgaria, this fast-growing company manufactures home and personal care products, hygiene and disposable products, and snack food.
Ficosota invested in Demand Solutions to improve their customer service levels. Read how adopting our demand planning platform has reduced their stock outs and enabled them to adapt to changes in customer demand.
“Demand Solutions has enabled us to optimize our entire chain starting with demand and finishing with delivery of goods,” Georgiev explains. “We’re now better able to anticipate what our market will need in the weeks and months ahead, and we can tailor our production to match that. In addition, the analytical information we pull from Demand Solutions helps us to react to sudden changes in market demand so that we can minimize stockouts and lost sales.”