Maintaining customer service levels in a pandemic – who to serve first with limited materials?
Got limited materials? Which customers do you supply first?
Times of crisis can put enormous strain on your ability to supply customers with orders. In some cases, you may not be able to meet demand. For that reason, you need some kind of strategy to prioritise customers to ensure that you lose as little business and incur as few penalties as possible. This infographic gives you a framework for deciding who to supply first, and who to put on the back burner. The choice isn’t always as obvious as it seems. Fortunately, DS Deploy is a smart tool that can make the job easier.